Keep your loved ones close to your heart or style your own initial in our classic LOCKED necklace
Our LOCKED necklace is the perfect gift to show someone you will always be there!
Timeless & classy, our LOCKED necklace is an elegant finishing touch for any look.
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Important to note
Day-to-day life happens. Kids, gym, DIY, cooking, contact with hard surfaces i.e.: kitchen top, door handles etc. – you know the deal.
We would like to keep our selection of Demi fine-ready pieces timeless and elegant. Thus pieces are dainty and should be owned and worn with caution.
While it’s possible to have a piece returned to us so that its original finish can be restored.
This will charged according to the warranty period and it is important to note.
There is *no warranty on sterling silver and 14ct plated pieces.
Warranty
- 14ct Gold Plated: No Warranty
- Fine and sterling silver: No warranty
- Gold Vermeil: 6 months from the date of original purchase
- 9ct and 18ct Solid Gold: 1 year from the date of original purchase
Simply send your jewellery back to us and we’ll give it a thorough clean and polish, and check everything is in order.
We can quote you on the cost of re-doing the finish.
Please note that slight irregularities and variations in craftsmanship are unique and individual to each item.
Some examples of common jewellery issues.
- Dents, knicks and scratches are inevitable as well and differently aligned stones are not considered a defect.
- Stones set
- Discolouration due to exposure to chemicals, make-up, swimming pools, hot tubs or bathing. General day-to-day as above.
- Loss of earring backing
- Loss of the whole earring
- Breakage due to catching on clothing, blankets or other objects
- Tangles or knots due to improper storage of jewellery that may cause breakage
- Mini M pieces are worn by babies and toddlers. Tugging, shaking, lotion, oil etc. cause loosening, discolouration and thinning of metals, cotton and stones.